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All Of Us got suggested the gamer to wait at the very least fourteen days right after asking for the disengagement prior to submitting a complaint. However, the particular problem experienced recently been resolved shortly right after the particular participant approached us, together with the particular on collection casino giving the particular payment. The player from Denmark had been holding out for the KYC group at Crazy Tokyo casino to acknowledge 4 documents for deal with evidence, wishing in purchase to get funds. We All required added details coming from typically the gamer regarding the particular offered paperwork. After not really obtaining a response, the particular complaint has been turned down due to be in a position to the player’s shortage regarding communication.

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The Particular Complaints Group had caused communication along with the on line casino, which verified that will typically the delayed disengagement had already been highly processed successfully. The Particular participant had given that received all impending payments in addition to had requested more withdrawals, but had portrayed dissatisfaction along with typically the on range casino’s customer care in addition to bank account management. The complaint had been marked as solved, and the particular player had been encouraged to attain out for long term concerns.

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